What We Collect and Why We Hold It
When you create an account, we collect the details you submit — your name, contact number, and email address. When you fund your account through JazzCash, Easypaisa or Raast, we record transaction references and amounts to verify that deposits and withdrawals are matched correctly to your
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wallet. We do not store your full JazzCash or Easypaisa PIN; payment authentication stays within the respective app. We also collect device identifiers and session data to keep your account secure and to prevent unauthorised access. If you contact our support team, the conversation log is
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kept so we can track your issue to resolution. We hold your data only as long as your account remains active or as long as applicable record-keeping obligations require. You can request a copy of the data we hold, ask us to correct inaccuracies, or close
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your account at any time through the account settings page. All requests are handled subject to identity verification. Data transfers outside Pakistan, where they occur, are governed by standard contractual protections. This policy applies where local law permits access to our platform.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.